F6 Game Privacy Policy — How We Protect Your Data

1. Who We Are

F6 Game operates the online gaming platform available at f6game.onl. The platform offers Casino games, Live Casino, Sports Betting, Fish Games and related services to registered players. For the purposes of this Privacy Policy, F6 Game is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed.

This Privacy Policy applies to all registered users of the F6 Game platform. By creating an account, logging in or using any feature of the platform, you confirm that you have read and understood this policy and agree to the collection and use of your data as described here.

This policy should be read alongside the Terms and Conditions and Responsible Gaming guidelines, both of which form part of your agreement with F6 Game.

2. Data We Collect

F6 Game collects personal data through two channels — information you provide directly when registering or using the platform, and information collected automatically when you interact with the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Mobile phone number (used for account authentication and contact)
• Email address, where provided
• Payment method details — such as your JazzCash or Easypaisa registered mobile number, or bank account number for Bank Transfer and Raast
• Identity documents submitted during verification, if requested
• Any messages or queries you send to our support team

Information collected automatically:

• Device type, operating system and browser version
• IP address and general geographic location
• Login timestamps and session duration
• Pages visited and features used within the platform
• Betting and gaming activity including game selections, stake amounts and outcomes
• Deposit and withdrawal transaction records in PKR
• Cookie and session data (see Section 5 for full cookie details)

3. How We Use Your Data

The data we collect is used for the following specific purposes. We do not use your data for any purpose not listed here without first updating this policy and, where required, seeking your consent.

4. Payment Data and PKR Transactions

All financial transactions on F6 Game are processed in PKR. The platform supports JazzCash, Easypaisa, Raast, Bank Transfer (IBFT), debit and credit cards, and mobile wallets. Each of these payment methods operates under its own security and privacy framework managed by the respective provider.

When you initiate a deposit or withdrawal:

• Your payment credentials (JazzCash PIN, Easypaisa password, bank login) are entered directly into the payment provider's own interface or app. F6 Game does not see or store these credentials.
• F6 Game receives a transaction confirmation from the payment provider, which includes your registered mobile number or masked account reference, the PKR amount and the transaction status.
• This transaction confirmation is stored in your F6 Game account history for your records and for dispute resolution purposes.

F6 Game does not store full card numbers, CVV codes or banking passwords on its servers. Payment processing security is maintained by the payment providers you choose to use.

Third-party deposits are not permitted. If you attempt to deposit using a payment account that belongs to someone else, the transaction may be reversed and your account may be suspended. This policy exists to protect against fraud and to ensure that each account is used only by its registered owner.

5. Cookies and Tracking

F6 Game uses cookies and similar technologies to make the platform function correctly, remember your preferences and understand how players use different features. A cookie is a small text file stored on your device when you visit the platform.

The types of cookies used on F6 Game are:

• Essential cookies: Required for the platform to function. These maintain your login session, remember your language preference and enable secure navigation between sections like Casino, Betting and Fish Games. The platform cannot work correctly without these cookies and they cannot be disabled.
• Functional cookies: Remember choices you make — such as your preferred game lobby view or deposit method — to save you time on future visits.
• Analytics cookies: Help us understand which pages and features are used most frequently, how long sessions last and where players encounter difficulty. This data is aggregated and does not identify individual players. It is used to improve the platform experience.
• Security cookies: Detect suspicious login activity and help protect your account from unauthorised access attempts.

You can manage cookie preferences through your device or browser settings. Please note that disabling essential cookies will affect your ability to use the platform — login sessions, game loading and deposit functions all depend on essential cookies being active.

6. Third-Party Sharing

F6 Game does not sell, rent or trade your personal data to third parties. However, to operate the platform and provide the services you use, we share limited data with the following categories of third party:

• Payment providers: JazzCash, Easypaisa, Raast, bank partners and card processors receive the transaction data necessary to process your PKR deposits and withdrawals.
• Game content providers: Third-party game studios whose Casino, Live Casino and Fish Game titles are available on the platform may receive anonymised session data for game performance and fairness auditing purposes. No personally identifiable information is shared with game providers.
• Technology and infrastructure providers: Server hosting, content delivery and platform analytics services that support the operation of F6 Game. These providers process data on our behalf under contractual data protection obligations.
• Fraud prevention and security services: Where required to detect or prevent fraudulent account activity, data may be shared with specialist fraud detection partners.

All third parties with whom F6 Game shares data are contractually required to handle that data securely and to use it only for the specific purpose for which it was shared. No third party is authorised to use your data for their own marketing or commercial purposes.

7. Data Retention

F6 Game retains personal data for as long as it is needed to fulfil the purposes described in this policy. The specific retention periods that apply are:

• Active accounts: Personal data is retained for the full duration of your account's active life on the platform.
• Closed accounts: Following voluntary or administrative account closure, core account data — including registration details and transaction history — is retained for a minimum period required for financial record-keeping and dispute resolution. After this period, data is deleted or anonymised.
• Transaction records: PKR deposit and withdrawal records are kept for the duration required by applicable financial record-keeping standards.
• Support communications: Messages exchanged with the F6 Game support team are retained for a reasonable period to allow for follow-up and quality review, after which they are deleted.
• Verification documents: Identity documents submitted during verification are retained only for as long as verification obligations require and are then securely deleted.

When data reaches the end of its retention period it is either permanently deleted from F6 Game systems or anonymised so that it can no longer be linked to an individual player.

8. Account Security

F6 Game implements technical and organisational security measures to protect your personal data from unauthorised access, loss or misuse. These measures include SSL encryption on all data in transit, access controls limiting which internal staff can view player data, and automated monitoring for unusual account activity.

However, the security of your account also depends on actions you take yourself. You are responsible for:

• Choosing a strong, unique password for your F6 Game account that you do not use on any other platform
• Not sharing your login credentials with any other person under any circumstances
• Logging out of your account when using a shared or public device
• Contacting F6 Game support immediately if you suspect your account has been accessed without your permission

F6 Game will never ask for your password via email, chat or phone. If you receive any communication claiming to be from F6 Game that asks for your password, treat it as fraudulent and do not respond.

9. Children's Privacy

The F6 Game platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is applied at registration and may be requested again at any point during your use of the platform.

If F6 Game discovers that a registered account belongs to someone under 18, that account will be closed immediately, any balance will be withheld and all personal data associated with the account will be deleted in accordance with our data retention policy.

If you are a parent or guardian and you believe a minor has created an account on F6 Game using your device or your details, please contact our support team as soon as possible so the matter can be addressed promptly.

10. Your Rights Over Your Data

As a registered player on F6 Game, you have the following rights in relation to your personal data. To exercise any of these rights, contact the F6 Game support team with your registered account username and a description of your request.

• Right to access: You can request a copy of all personal data we hold about you. We will provide this in a readable format within a reasonable timeframe.
• Right to correct: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can update basic account details directly through your account settings.
• Right to delete: You can request deletion of your account and the personal data associated with it. Some data may be retained beyond the deletion request where legal or financial record-keeping obligations require it — we will inform you of this at the time of your request.
• Right to restrict processing: You can ask us to pause the processing of your data in specific circumstances — for example, while you dispute the accuracy of data we hold.
• Right to data portability: You can request a copy of the data you have provided to F6 Game in a structured format.
• Right to object: You can object to the processing of your data where we rely on legitimate interest as the basis for that processing.

F6 Game will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request.

11. Changes to This Privacy Policy

F6 Game may update this Privacy Policy from time to time to reflect changes in platform operations, data practices or applicable standards. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

Where changes are material — meaning they significantly affect how your data is collected, used or shared — F6 Game may notify registered players via their registered mobile number or email address in addition to publishing the update here.

Your continued use of the platform after an updated Privacy Policy is published constitutes your acceptance of the revised policy. If you do not agree with changes made to this policy, you should stop using the platform. You may request voluntary account closure and data deletion as described in Section 10.

It is your responsibility to check this page periodically. We recommend reviewing the Privacy Policy whenever you notice a change to the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to report a concern about how your personal data has been handled, please get in touch with the F6 Game support team using the details below.

When contacting us about a privacy or data matter, please include your registered account username so we can locate your records and respond accurately. We take all privacy queries seriously and will aim to resolve your concern as quickly as possible.